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Submit an enquiry or review frequently asked questions.
Contact Details
Location:
Northern Territory, Australia
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Frequently Asked Questions
Consider where you intend to ride most often (paved roads, dirt trails, city streets) and your goals (fitness, commuting, off-road exploration). Reviewing our category pages will help align a bike type with your intended use.
Mountain bikes are built for rugged, off-road trails. They feature wide, knobby tyres for grip, robust frames, and suspension systems to absorb impacts from rough terrain.
If your commute is entirely on smooth, paved surfaces and you prioritize speed, a road bike is suitable. However, they lack the utility features (racks, wide tyres) of dedicated city or hybrid bikes.
Gravel bikes offer a middle ground between road speed and off-road capability. They have drop bars but wider tyre clearance, making them ideal for mixed-surface riding.
Hybrids blend road and mountain bike traits. They are excellent for casual fitness riding, path cruising, and general-purpose transportation on varied but generally smooth surfaces.
No, city bikes are designed with chain guards and mudguards to allow riders to wear regular, everyday clothing comfortably without getting dirty or tangled.
E-bikes have a battery and motor that provide assistance while you pedal. You still need to turn the pedals, but the motor amplifies your effort, making hills and long distances easier to manage.
Touring bikes are built for extreme durability and load-carrying. They have longer wheelbases for stability when loaded with heavy panniers and feature very low gearing for climbing.
Unlike adult bikes sized by frame, kids' bikes are categorized by wheel size (e.g., 16", 20", 24"). The correct size allows the child to stand over the frame comfortably and reach the pedals and brakes easily.
Correct sizing is critical. A bike that is too large or too small will be uncomfortable, inefficient, and potentially unsafe to handle.
A well-fitted helmet is the primary necessity. For general riding, a pump, spare tube, tyre levers, and lights (if riding near dusk/dawn) are strongly recommended.
This depends on usage and environmental conditions. Generally, a basic check every few months and a comprehensive service annually is standard for regular riders.
Servicing typically involves checking frame integrity, adjusting brakes and gears, trueing wheels, lubricating moving parts, and replacing worn items like chains or brake pads.
A bike fit adjusts the specific contact points (saddle, handlebars, pedals) of the bicycle to match your unique bodily proportions and riding flexibility, maximizing comfort and power.
Please use the contact form on this page. Select your primary area of interest, provide details in the message box, and submit the form for our review.